Restaurant Facilities and Maintenance Supervisor

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I understand that I am applying for employment at this particular Chick-fil-A® Restaurant location only and this location is operated by an independent franchisee (the “Franchisee”). I further understand that completion of this application does not indicate that there are any positions currently open and does not obligate the Franchisee to hire me.

I certify that all of the answers given in this application are true and complete to the best of my knowledge and that I have personally completed this application. I understand that providing false or misleading information or omitting pertinent information in my application or a job interview shall be grounds for rejection of this application or for immediate discharge if I am employed.

I understand that if I am employed, my employment will be for no definite period of time. I understand that my employment may be terminated at-will with or without cause, and with or without notice, at the option of either the Franchisee or me.

I authorize all persons or businesses contacted by or on behalf of the Franchisee about me or my application to disclose any and all performance reviews, reports, and other documents and information related to my background, work history and qualifications, without giving me prior notice of such disclosure. I also authorize the persons named herein as references and others of whom the franchisee may inquire about my background to provide the Franchisee with any pertinent information they may have regarding me. By signing below, I fully release the Franchisee, my former employers and all other persons, and businesses from any and all claims, demands or liabilities arising out of or in any way related to such references or disclosures.

This Chick-fil-A Franchisee is an equal employment opportunity employer and considers all applicants without regard to race, color, religion, national origin, ancestry, citizenship, sex, pregnancy, age, physical or mental disability, genetic information, service in the uniformed services, and/or any other protected status, classification or factor, in accordance with the requirements of all federal, state and local laws. Applicants requiring reasonable accommodations to the application and/or interview process should notify the Franchisee.

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Based in New York City this leadership role will oversee over $2,000,000 worth of assets between facilities and equipment. This role will also support the leadership team and Owner/Operator in minimizing equipment down time and disruptions to operations, maximizing equipment performance and life, and ensuring the restaurant is able to perform at full capacity especially during peak times. The ideal candidate will have a high degree of professional maturity, entrepreneurial spirit, and problem solving capacity. The person in this role should have the ability to develop relationships with vendors and other key business partners as well as corporate staff. Key competencies required in this role include: strategic and systemic thinking, critical thinking, problem solving, creativity and a results-obsession with strong technical expertise. We are intent on creating an organization that is renowned for having the best quick service operations the country. We are looking for the individual with the creativity, Drive and Passion to help us achieve this vision! 

The RFMS is part of a leadership team that supports the Leadership team and the Owner/Operator in the pursuit of excellence. The RFMS role is critical in ensuring that Chick-fil-A 42nd and Madison is successful in the following areas:

  • Vendor Management
  • Facilities and equipment management
  • R&M financial return and eliminating profit opportunities (actual vs. target)
  • Restaurant cleanliness


  • Ensuring maintenance and repair tasks are completed properly including following up with staff and vendors to verify quality and accuracy of work completed.
  • Ensure all facilities and equipment are compliant with all regulations including, but not limited to fire code, health code, food safety, ADA, etc.
  • Ensure all service agents meet the insurance requirements of Chick-fil-A.
  • Manage, track, and update all Warranty, Parts, and Service information and submit orders for approval as needed.
  • Schedule and complete maintenance tasks that are recommended by the manufactures or required by Chick-fil-A and ensure they are completed at the appropriate frequency.
  • Develop and build relationships with equipment service companies and technicians when additional maintenance and repair expertise is required.
  • Ensure team members and Operator understand what tasks they need to complete and how to complete them.
  • Oversee budget of 1% of sales for R&M and maximize financial return by eliminating wasteful spending.
  • Understand and help manage capacity models and maintain relationships with equipment suppliers to acquire new equipment and other assets as necessary.
  • Rigorously adhere to and comply with the Unit Policy Handbook as well as all food safety procedures, policies, and requirements.
  • Coordinate vendor work.
  • Manage vendors and relevant staff to ensure quality of work performed.
  • Manage and maintain facility and equipment tracking software.


  • Minimum of 1 year of directly related experience in a for-profit company.
  • Minimum 1 years experience managing others.
  • Minimum 1 years experience managing a budget of $70,000 or more and/or assets of $2m or more.
  • Experience leading at least one selection, contract negotiation, implementation and ongoing maintenance of vendor relationship.
  • Must demonstrate expertise in building and managing 3rd party relationships to support the development and delivery of equipment and facilities management.
  • Strong project planning and management skills and demonstrated ability to effectively manage stakeholder relationships
  • This person must have or be willing to gain mastery of technical expertise necessary to maintain Chick-fil-A equipment and be able to lift 40 – 60 pounds on a consistent basis.
  • Flexible work schedule. Specific hours vary depending on the tasks to be accomplished.
  • Weekend and night work is sometimes required when equipment failures occur.
  • Ability to effectively manage competing priorities and re-prioritize when necessary.
  • Ability to effectively hold vendors and key staff accountable.

Location: New York, NY
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